Application Support and Maintenance

Proactive Support and Regular Maintenance for a Reliable and Responsive Software Application.

Application Support and Maintenance

Application Support and Maintenance Services

Ensure the continuous operation and performance of your applications with our application support and maintenance services. Our dedicated support team provides timely assistance, performs regular maintenance activities, and ensures that your applications remain secure, up-to-date, and responsive to evolving business needs. We focus on proactive support and regular maintenance to keep your software running smoothly and efficiently.

Services

Web Development

API Development

Database Development

QA and Testing

DevOps

Support and Maintenance

Have questions? We're here to help

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Location

Baltimore - Washington Area

Key Features

Support and Maintenance Features

Timely Support

Receive prompt and effective support for any issues or inquiries.

Regular Backups

Perform regular backups to ensure data integrity and recovery capabilities.

Software Updates

Keep your applications up-to-date with the latest features, patches, and security updates.

Proactive Monitoring

Implement proactive monitoring strategies to identify and address potential issues before they impact your users.

Bug Fixes and Enhancements

Address and fix bugs promptly, and implement enhancements to keep your software aligned with evolving business requirements.

Security Audits

Conduct regular security audits to identify vulnerabilities and ensure the highest level of data protection.

Technologies

Support and Maintenance Technologies

Ticketing Systems

Leverage ticketing systems like Zendesk, Freshdesk, and Jira Service Management for efficient issue tracking and resolution.

Backup Solutions

Implement reliable backup solutions such as Veeam, Acronis, and Backup Exec to safeguard your data.

Version Control

Utilize version control systems like Git and SVN for effective management of software versions and updates.

Monitoring Tools

Deploy monitoring tools like New Relic, Nagios, or Prometheus for proactive identification of performance issues.

Request a Proposal

We are here to help you with your project. Fill out the form below to get a free proposal.

What Our Clients are saying

Our core values are at the heart of all that we do. They are integrated into our daily work lives and help us to remember our customers always comes first,..

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I have been working with the software development team at EWS Automation for the past two years, and I couldn't be happier with the quality of their work. They have been instrumental in helping our company develop and launch a new product, and their attention to detail and quick turnaround times have been invaluable.

Esty Herman
Esty HermanCEO, Empire Expediting

Our company had been struggling to find the right software development partner, but we hit the jackpot when we found EWS Automation. They have a deep understanding of our industry and have been able to provide tailored solutions to meet our unique needs. Their team is responsive, dedicated, and easy to work with.

Alon Kalka
Alon KalkaCEO, DYS Construction

Working with EWS Automation was like having an extended part of our own team. They really got what we were aiming for from the start and brought our vision to life just as we imagined. It’s been fantastic to see our ideas take shape and function exactly how we wanted – couldn't have asked for a better partnership!

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Ed HoffmanFounder & CEO, Hoffman & Co

The software development team at EWS Automation has played a key role in the success of our business. Their ability to deliver high-quality products on time and on budget has been invaluable. I highly recommend them to any company looking for a reliable and capable software development partner.

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Heshy QuittnerCEO, PRN Capital

We were in a bind and needed a software development team that could work quickly and deliver results. EWS Automation came through in a big way, not only meeting but exceeding our expectations. Their technical skills are top-notch and their customer service is unparalleled.

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Gita sturnYachad Tours

I have had the pleasure of working with EWS Automation on multiple projects and they have consistently exceeded my expectations. The team is composed of experienced and skilled developers who are always willing to go above and beyond to deliver the best product possible. I look forward to working with them again in the future.

Idan Harari
Idan HarariICTBIT

The collaboration with EWS Automation brought a professional touch to our online presence. Their keen design sense and intuitive website have undoubtedly elevated our brand and customer experience.

Y
Yosef KaverYOS Inc

EWS Automation turned our app idea into reality in ways we couldn't have imagined. They transformed our concept into a user-friendly, visually captivating mobile app that our customers love.

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Ari storkShaphire Advance

I have been extremely impressed with the level of expertise and professionalism demonstrated by the software development team at EWS Automation. They have been able to take my complex ideas and turn them into a functional and user-friendly product. I look forward to continuing our partnership in the future.

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Morty WiessE&M Managment