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Enhancing Debt Collection Efficiency: A Case Study on PRN Capital
EWS Automation collaborated with PRN Capital to develop a comprehensive software solution that revolutionized their debt collection process. This case study highlights the challenges faced by PRN Capital, the tailored solutions provided by EWS Automation, and the outstanding results achieved through the implementation of the software.
Business Challenges
Our software changed PRN's operational model, eliminating the need for extra staff and boosting efficiency. Curious about the key improvements it brought? Let's explore the areas our software touched and enhanced.
Managing Client Debt Collection
PRN Capital needed an efficient system to manage a large volume of debt collection cases effectively
Time-sensitive Milestones
Setting and meeting personalized deadlines for each case was vital, but tracking all timelines was challenging
File Tracking Complexity
Keeping track of numerous documents associated with each case was challenging, leading to inefficiencies in accessing essential information
Communication Gaps
PRN Capital required a reliable communication channel to update clients on case statuses and address inquiries promptly.
Streamlined Debt Collection Management
EWS Automation's software provided PRN Capital with an efficient system to streamline its debt collection process, alleviating the burden of managing a high volume of cases.
Personalized and Efficient Timelines
The software allowed PRN Capital to set customized deadlines for each case, ensuring better progress tracking and on-time actions for successful debt recovery.
Automated Alert System
Real-time chat functionality and automated alerts enabled PRN Capital to maintain a reliable communication channel with clients, ensuring timely updates and addressing inquiries promptly.
Simplified File Tracking
The integrated file tracking system facilitated seamless access to case-related documents, simplifying information retrieval and improving overall productivity.
EWS Automation devised a powerful software solution for PRN Capital, addressing their specific needs...
Schedule a callBusiness outcomes and advantages
The collaboration between EWS Automation and PRN Capital produced transformative results in debt collection management. The streamlined software significantly improved operational efficiency, enabled timely milestone management, enhanced document accessibility, and strengthened client relationships, culminating in a powerful and efficient debt collection process.
40%Increase in overall operational efficiency
80%On-time milestone completion rate
80%reducing information retrieval time
75%Increase in client retention rates and improved customer experience
Testimonial
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